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info@digitalo.com.au

Services

How can we help you?

Web design

Websites & shops! For business & non-profits

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Website Support

Website editing, fixes, hosting & domains

Growth & Visibility

SEO, blogs, ads, social media & newsletters

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Digital Extras & Add-Ons

Email signatures, Google review request emails + white-labelling

web editing support brisbane

Reliable technical support

WordPress Website Care & Fixes

From emergency one-off repairs to proactive security hardening, we provide the expert technical oversight your website needs to stay fast, secure & functional.

wordpress website care updates maintenance

Reliable technical support

WordPress Website Care & Fixes

From emergency one-off repairs to proactive security hardening, we provide the expert technical oversight your website needs to stay fast, secure & functional.

google business profile create optimise

Keep things running smoothly

Websites Need Servicing Too

Websites are a lot like cars. They might look fine on the outside — but without regular servicing, small issues can build up and eventually cause bigger problems.
WordPress is an excellent platform. It's flexible, powerful and widely supported. But because it relies on themes, plugins and server environments, it does require regular updates and general care to stay secure and stable. Just like Windows.
Plugins can stop working. Updates can occasionally conflict. Security vulnerabilities can appear. Hosting environments can change. None of this is unusual — and serious issues are rare — but it does mean your website shouldn't simply be "set and forgotten". That's where website care comes in.

✅Reliable ✅Fast Turnaround  ✅20+ Years' Experience ✅50+ 5* Reviews

Enquire Now

Prevention is better than repair

Why WordPress Needs Management

For most standard WordPress business websites, issues are rare — especially when updates are maintained and backups are active. There is a constant stream of software updates. WordPress core, themes and plugins are regularly updated by their authors for security improvements, bug fixes, compatibility updates and performance enhancements. If these update warnings are ignored for long periods, your website can become:

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Slower

More vulnerable to hacking

Incompatible with newer technology

Prone to broken features e.g. forms

Offline (e.g. white screen of death)

Q

Stuck - can't install or update plugins

Simple pricing for standard sites

WordPress Fix & Care Packages

For most standard business websites, updates can be safely automated and monitored — which keeps costs down and risks low. For higher-complexity sites like ecommerce stores, more advanced manual testing may be required before updates are applied. We'll always advise based on the type of website you have. ✅ All prices are GST-free.

Quick Fix

On demand

$99

One-off technical fixes. Sometimes you don’t need a plan — you just need something fixed. This option is ideal for small but frustrating issues like:

Instagram feed not displaying

Padlock icon (SSL) missing

Contact form not sending

Google map not loading

Minor layout or plugin glitches

Up to 45 minutes of support

If the issue requires more time, we’ll let you know before proceeding

Deep Fix

On demand

$189

The deep-dive fix, for more complicated troubleshooting.

Up to 2 hours of support

If the issue requires more time, we’ll let you know before proceeding

Proactive Care

Technical updates

$Varies

For businesses who want their website properly protected and monitored on an ongoing basis — not just fixed when something breaks. This typically covers:

Security hardening: security plugins, strong password standards, multi-factor authentication where possible, reCAPTCHA on forms

Update management: WordPress core, theme & plugin updates configured and monitored

Malware scanning & firewall protection

Regular site health checks — confirming everything's loading correctly and updates are functioning

Plugin vulnerability monitoring, and removal of abandoned or risky plugins

Confirming you're on the right hosting for your site's needs

Starter

1 page

$185/month for 12m
$110/month for 24m

Ideal for small or new businesses who want to get online simply and professionally. Looks and feels like a complete business website — it’s simply structured in a more compact, streamlined way. Includes:

One-page WordPress website

Mobile-friendly design

Clear layout and messaging

Contact form or call-to-action

Basic SEO setup

Simple handover

Growth

2-4 pages

$345/month for 12m
$210/month for 24m

For businesses that need a little more structure while keeping things simple. Includes:

2–4 page WordPress website

Mobile-friendly design

Clear navigation and layout

Basic SEO setup

Contact forms

Simple handover

Business Pro

5-7 pages

$575/month for 12m
$345/month for 24m

Our most popular option. For established small businesses that want a clear, professional website that builds trust and supports growth. Includes:

5–7 page WordPress website

Clear navigation and structure

Mobile optimisation

Basic SEO setup

Contact forms

Handover and short support period

Enterprise

8-12 pages

$825/month for 12m
$495/month for 24m

For businesses that need a more comprehensive website with room to grow. Includes:

8–12 page WordPress website

More detailed service pages

Stronger SEO foundations

Refined layout and structure

Mobile optimisation

Your foundation is important

Hosting Matters

In all cases, your hosting provider should:
• Perform daily backups & provide SSL certificates
• Offer secure server environments
• Support current PHP versions
• Maintain strong uptime reliability

For most business websites (that aren’t ecommerce stores), automated updates plus daily backups provide a safe and affordable solution. If something ever does go wrong, restoring from backup is straightforward and far more cost-effective than manual developer testing on every single update.

Specialist solutions

Who This Is For

Website care is ideal for:
• Service businesses & consultants
• Local businesses
• Brochure & informational websites
• Shops
• Health e.g. Doctors' practice
• Legal
• Nationwide businesses
• Newspaper sites / sites with continual updates

Any complex websites e.g. with many plugins are advised to invest in quality website care to ensure smooth running and no downtime. If you're unsure whether your hosting is appropriate, we're happy to review it.

 Small issues don't stay small

The Real Cost Of "I'll Deal With It Later"

Plugins, themes and WordPress core that are left behind on old versions open your website up to risk in two different ways.

The first is simple failure — at the minor end, it could be a simple visual issue. At the more serious end, it can mean the WordPress "white screen of death," where your whole site goes down.

The second risk is more serious, and it's growing. There are malicious operators constantly scanning the web for outdated plugins to exploit — and with AI, that process is getting faster and more sophisticated. What used to take attackers weeks to find and exploit can now happen within hours of a vulnerability being made public. That's exactly why proactive care matters more than it used to. Keeping your site updated and monitored isn't just housekeeping anymore — it's what stands between you and becoming an easy target.

DIGITALO Services cares for your website:

Fix Broken Features: forms, instagram feeds, maps etc.

Better Security: recaptcha, security plugins, MFA

Updates: WordPress, theme, plugins & PHP version

Anything Else: mobile issues, SSL, broken links, image sizes

DIGITALO Services make it easy

How It Works

Website care is about prevention, not panic. No complicated contracts. No unnecessary upselling. Just practical website care.

Pink Oval Shape

Review your website

We take a look at your current setup, hosting environment & update status

Recommendation

If it’s a small issue, we’ll suggest a quick fix. If it’s preventative setup you need, we’ll guide you accordingly. If ongoing care makes sense, we’ll explain what’s involved.

Implement & monitor

For one-off fixes, we resolve the issue efficiently. For setup packages, we strengthen your website foundation. For ongoing plans, we monitor your website regularly to ensure everything stays stable. 

Divi Theme WordPress Web Design Samford 4520

Protect your website

Ready For Peace Of Mind?

Whether you need a quick fix or ongoing support, we'll help you choose the right level of care for your website. Get in touch and we'll take a look at your current setup.

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Amanda Rowe profile picture
Amanda Rowe
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So grateful for Bec! She's taken my "home-made" website and transformed it into something that is bright and light. It's so important that my website showed my personality and connected with couples and families considering me as their celebrant for both weddings and celebrations of life - not an easy task! Thankyou Bec for your patience, guidance, creativity and for creating something really special for me. With love Amanda Rowe Celebrant xx
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CAVE GYM
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Amazing work, got it right the first time - minimal input, followed directions with incredible accuracy and brought the designs to life. Really fast work too! Highly recommend
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Paul Barakin
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Used their services to set up social media accounts and posts it was very easy and done very well i would recommend
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Tanya Northey profile picture
Tanya Northey
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We’ve loved working with Becky on getting a website built. She’s amazing and seriously good at what she does. We loved the fast and clear communication. If you need a new WordPress website or you want to refresh your current one, she’s a no-brainer. Highly recommend.
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Mike D profile picture
Mike D
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Working with Rebecca at Digitalo was an outstanding experience from start to finish. They made the entire process simple, efficient, and stress-free, delivering a professional, modern website that exceeded expectations. They were responsive, knowledgeable, and genuinely committed to understanding the vision behind our business. What stood out most was their ability to combine strong design, user-friendly functionality, and excellent customer service. They were attentive to detail, quick to respond to feedback, and able to translate ideas into a polished final product that looks great and performs well. I would highly recommend Digitalo to anyone looking for a reliable, professional, and high-quality website solution. They deliver not only a great website, but also confidence and support throughout the entire process. Good job Rebecca.
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Jilly Weir profile picture
Jilly Weir
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Becky helped me with my website and I couldn’t recommend her more. She is so lovely and easy to work with, and also incredibly knowledgeable (sometimes a rare combination to find these days!). She has a really well-rounded understanding of websites/ hosting/ SEO etc and was able to help with everything I needed. She’s also very well connected and will make sure you get all the assistance you need; whether that is with the website, marketing etc. which made the whole process much easier. On top of that, she is very responsive to messages and is really generous with her time and knowledge and always happy to answer questions. You can tell she has a lot of experience and genuinely cares about what she does and helping her clients. I’d definitely recommend working with her!
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Siobhan O'Driscoll
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An exceptional and highly professional web designer who consistently delivers clean, modern, and user-focused websites. More than just a designer, they are a true partner in business—bringing insight, reliability, and a genuine commitment to success. Their attention to detail, clear communication, passion and thoughtful approach reflect a strong sense of care, trust, and kindness in every interaction. A pleasure to work with and highly recommended for anyone seeking both quality and integrity.
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janelle byrne
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Thankyou Becky for your assistance with troubleshootinh our fundraising page The Red Dress Australia.
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chris wilkinson
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Thank you for the generous donation of nappies and wipes for babies in foster care
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Melinda Weaver profile picture
Melinda Weaver
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I reached out to Becky to see what support she could offer my business. Not only did she provide a very detailed response, she also reviewed my Google and business pages and offered practical recommendations — all before any payment took place. I know where I will be bringing my future business...
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