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DIGITALO  Services'

Accessibility Statement

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DIGITALO Services'

Accessibility Statement

Accessibility Statement

Last Updated: 7 July 2026

Our Commitment

DIGITALO Pty Ltd ("DIGITALO", "we", "our" or "us") is committed to making our website as accessible and inclusive as reasonably practical.

We believe everyone should be able to access information about our services, regardless of their abilities, the technology they use or the way they browse the internet.

Accessibility is an ongoing commitment rather than a one-time task. As technology, accessibility standards and our website continue to evolve, we regularly review and improve our website to provide the best possible experience for all visitors.


Accessibility Standards

Where reasonably practical, DIGITALO aims to follow the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, the internationally recognised standard for accessible web content.

While we make every reasonable effort to improve accessibility, we recognise that some areas of the website may not yet fully meet every accessibility requirement. We are committed to identifying and addressing these areas over time.


Accessibility Features

We have incorporated a range of accessibility features into our website where practical, including:

  • clear and consistent navigation;

  • responsive layouts for desktop, tablet and mobile devices;

  • readable fonts and appropriate text sizing;

  • sufficient colour contrast where practical;

  • descriptive headings and page structure;

  • keyboard-friendly navigation where supported;

  • alternative text for many images where appropriate;

  • plain English content wherever practical; and

  • ongoing reviews to improve accessibility and usability.

Accessibility improvements form part of our regular website reviews and updates.


Known Limitations

Despite our ongoing efforts, some areas of our website may have accessibility limitations.

These may include:

  • embedded third-party content that we do not control;

  • Google Maps and other third-party widgets;

  • downloadable PDF documents created before accessibility improvements;

  • content supplied by clients or third parties; or

  • older website content awaiting review.

We continue to improve these areas wherever reasonably practical.


Our Client Websites

DIGITALO also encourages accessibility best practices when designing and developing websites for our clients.

Where accessibility requirements form part of a project, we are happy to discuss practical solutions that support a more inclusive online experience.


Feedback

If you experience difficulty accessing any part of our website or believe there is an accessibility issue, we encourage you to let us know.

We value your feedback and will make reasonable efforts to:

  • investigate reported issues;

  • provide information in an alternative format where practical;

  • improve the accessibility of our website; and

  • consider your feedback as part of future website improvements.

We aim to acknowledge accessibility enquiries within two business days wherever possible.


Contact Us

If you have any questions or accessibility concerns, please contact us.

DIGITALO Pty Ltd

ABN: 49 616 606 896

Samford Valley, Queensland, Australia

Website: https://dev5.digitalo.com.au

Email: info@digitalo.com.au

We are committed to continually improving the accessibility of our website and appreciate your feedback in helping us achieve that goal.

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Amanda Rowe profile picture
Amanda Rowe
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So grateful for Bec! She's taken my "home-made" website and transformed it into something that is bright and light. It's so important that my website showed my personality and connected with couples and families considering me as their celebrant for both weddings and celebrations of life - not an easy task! Thankyou Bec for your patience, guidance, creativity and for creating something really special for me. With love Amanda Rowe Celebrant xx
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CAVE GYM
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Amazing work, got it right the first time - minimal input, followed directions with incredible accuracy and brought the designs to life. Really fast work too! Highly recommend
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Paul Barakin
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Used their services to set up social media accounts and posts it was very easy and done very well i would recommend
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Tanya Northey
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We’ve loved working with Becky on getting a website built. She’s amazing and seriously good at what she does. We loved the fast and clear communication. If you need a new WordPress website or you want to refresh your current one, she’s a no-brainer. Highly recommend.
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Mike D profile picture
Mike D
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Working with Rebecca at Digitalo was an outstanding experience from start to finish. They made the entire process simple, efficient, and stress-free, delivering a professional, modern website that exceeded expectations. They were responsive, knowledgeable, and genuinely committed to understanding the vision behind our business. What stood out most was their ability to combine strong design, user-friendly functionality, and excellent customer service. They were attentive to detail, quick to respond to feedback, and able to translate ideas into a polished final product that looks great and performs well. I would highly recommend Digitalo to anyone looking for a reliable, professional, and high-quality website solution. They deliver not only a great website, but also confidence and support throughout the entire process. Good job Rebecca.
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Jilly Weir
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Becky helped me with my website and I couldn’t recommend her more. She is so lovely and easy to work with, and also incredibly knowledgeable (sometimes a rare combination to find these days!). She has a really well-rounded understanding of websites/ hosting/ SEO etc and was able to help with everything I needed. She’s also very well connected and will make sure you get all the assistance you need; whether that is with the website, marketing etc. which made the whole process much easier. On top of that, she is very responsive to messages and is really generous with her time and knowledge and always happy to answer questions. You can tell she has a lot of experience and genuinely cares about what she does and helping her clients. I’d definitely recommend working with her!
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Siobhan O'Driscoll
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An exceptional and highly professional web designer who consistently delivers clean, modern, and user-focused websites. More than just a designer, they are a true partner in business—bringing insight, reliability, and a genuine commitment to success. Their attention to detail, clear communication, passion and thoughtful approach reflect a strong sense of care, trust, and kindness in every interaction. A pleasure to work with and highly recommended for anyone seeking both quality and integrity.
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janelle byrne
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Thankyou Becky for your assistance with troubleshootinh our fundraising page The Red Dress Australia.
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chris wilkinson
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Thank you for the generous donation of nappies and wipes for babies in foster care
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Melinda Weaver
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I reached out to Becky to see what support she could offer my business. Not only did she provide a very detailed response, she also reviewed my Google and business pages and offered practical recommendations — all before any payment took place. I know where I will be bringing my future business...
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