0432 911 091

info@digitalo.com.au

Services

How can we help you?

Web design

Websites & shops! For business & non-profits

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Website Support

Website editing, fixes, hosting & domains

Growth & Visibility

SEO, blogs, ads, social media & newsletters

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Digital Extras & Add-Ons

Email signatures, Google review request emails + white-labelling

web editing support brisbane

Top questions & answers

FAQs

Frequently-asked questions from our clients

digital web design faqs

Top questions & answers

FAQs

Frequently-asked questions from our clients

google business profile create optimise

Web Design FAQs

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DIGITALO Services offers fixed-price website packages based on the number of pages and the level of functionality required. Most small business websites fall into the 2–7 page range. If you need something larger (or funded by a grant), we can provide a tailored quote.

How much does a website cost?

DIGITALO Services offers fixed-price website packages based on the number of pages and the level of functionality required. Most small business websites fall into the 2–7 page range. If you need something larger (or funded by a grant), we can provide a tailored quote.

Do you build WordPress websites only?

DIGITALO Services specialises in WordPress because it offers the best long-term flexibility, strong SEO foundations, and full ownership of your website. But - we make website in many systems, including e.g. Squarespace. If you haven't already paid a fee, it's worth talking to us to help decide which content management system is right for you. 

Do you build websites using Wix, Squarespace or Wix?

Yes! We can use many web design systems, and we're always keen to learn new ones. Let us know what you have or want to use. Alternatively if you e.g. have Wix and want to now build in WordPress, we can help too. 

How long does it take to build a website?

Most small business websites take around 1–3 weeks depending on how quickly content is supplied and how many revisions are required.

Can you help if I don’t have website text or images yet?

Yes. You can supply your own content, or DIGITALO Services can help improve, rewrite or structure your wording. We can also source high-quality stock images where needed.

Can I update my website myself?

Yes. WordPress is designed to be editable. DIGITALO Services can also provide a handover session or basic training so you feel confident making updates.

Do you offer one-page websites?

Yes. One-page websites are a great option for smaller budgets. They still look professional and can feel like a full website — just presented in a clean, compact scrolling format.

What’s the most common website size for small businesses?

Most businesses choose a 5–7 page website, which usually includes Home, About, Services, Contact, and a few additional service pages.

Can you help with website hosting and domains?

Yes! Whether you have no domain at present, or hosting, email, or a general IT mess and need help, we can assist. 

Can you redesign my existing website?

Yes. If your current website is outdated or difficult to update, a rebuild is often faster and more cost-effective than patching an old theme. If you don't want to change your theme, there are typically many improvements we can still make to increase effectiveness and professionalism.

Website Editing & Support FAQs

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DIGITALO Services offers fixed-price website packages based on the number of pages and the level of functionality required. Most small business websites fall into the 2–7 page range. If you need something larger (or funded by a grant), we can provide a tailored quote.

Can you edit any WordPress website?

Yes. DIGITALO Services can edit most WordPress websites, including sites built with Divi, Elementor, WPBakery (Visual Composer), and other editors.

Can you edit e.g. Wix, Squarespace or Square Online sites?

Yes! Whatever system you have, we can edit the website. We have over 20 years' experience in website editing. Talk to us about your website and what you need done. 

Do you fix broken websites?

Yes. If your site has errors, layout problems, plugin issues or security warnings, DIGITALO Services can investigate and recommend the best solution.

Do you offer ongoing website support?

Yes. We offer website care plans, editing support, and flexible hourly support depending on what you need.

Can I just request help occasionally?

Yes. If you don’t need a monthly plan, DIGITALO Services can provide one-off support or ad-hoc hourly work.

SEO, Ads & Growth FAQs

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DIGITALO Services offers fixed-price website packages based on the number of pages and the level of functionality required. Most small business websites fall into the 2–7 page range. If you need something larger (or funded by a grant), we can provide a tailored quote.

Do you offer SEO services?

Yes. DIGITALO Services provides practical SEO improvements that make a real difference for small businesses, including on-page SEO, site structure improvements, local SEO setup, and Google tools configuration.

What is the difference between SEO & Online Advertising?

SEO is a long-term strategy to grow your organic visibility on Google, while online advertising (like Google Ads or Meta Ads) provides immediate visibility by placing your brand at the top of search results or social feeds instantly. We recommend using a mix of both to ensure your business is seen today while building authority for tomorrow.

Can you help with my Google Business Profile?

Absolutely. Your Google Business Profile is often the first "shopfront" a customer sees. We optimise your listing with correct NAP (Name, Address, Phone) details, high-quality images & review strategies. This ensures you appear in the "Local 3-Pack" (the map results) which is essential for capturing the 76% of mobile users who look for nearby services.

Do you create email signatures or Google review request email templates?

Yes, absolutely. We believe that every digital touchpoint is an opportunity to grow your brand & build trust. We design professional, HTML-optimised email signatures that echo your website's branding (colours & fonts) & work across all devices.

Additionally, we provide custom Google review request templates. These are crafted to make it incredibly easy for your happy customers to leave a 5-star rating, helping you build social proof & improve your local Brisbane search rankings. These "extras" are part of our commitment to providing grounded, end-to-end digital support for businesses in Brisbane & across Australia.

Blogging & Content FAQs

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DIGITALO Services offers fixed-price website packages based on the number of pages and the level of functionality required. Most small business websites fall into the 2–7 page range. If you need something larger (or funded by a grant), we can provide a tailored quote.

Do I really need a blog?

A blog (or news section) helps businesses stay active online, improve SEO rankings, build trust, and create content that can be shared on social media.

Can you upload blogs for me?

Yes. DIGITALO Services can format and publish your blog posts directly to your website, including headings, images, internal linking, SEO titles, meta descriptions, and category setup.

Can you write blogs for me?

Yes. We can write blog content based on your brief or generate draft content (AI-supported) which you approve before publishing.

How often should I post blogs?

Most small businesses benefit from 1–4 blogs per month depending on their goals, competition, and industry.

Newsletters FAQs

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DIGITALO Services offers fixed-price website packages based on the number of pages and the level of functionality required. Most small business websites fall into the 2–7 page range. If you need something larger (or funded by a grant), we can provide a tailored quote.

Do you create newsletters for businesses?

Yes. DIGITALO Services can create, format and send newsletters to your customer list, including Mailchimp setup and reusable templates.

Can you set up Mailchimp or another platform?

Yes. We can set up Mailchimp, improve your existing account, organise your lists, and create templates you can reuse long-term.

Do you provide newsletter reports?

Yes. We can provide basic reporting such as open rates, click rates, and campaign performance.

Social Media FAQs

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DIGITALO Services offers fixed-price website packages based on the number of pages and the level of functionality required. Most small business websites fall into the 2–7 page range. If you need something larger (or funded by a grant), we can provide a tailored quote.

Do you manage social media accounts?

Yes. DIGITALO Services can create and schedule posts, improve consistency, format content, apply hashtags, and help your business maintain a professional presence.

Do you create social media templates?

Yes. We can create branded Canva templates that make your posts look consistent and professional.

Can you set up new social media accounts?

Yes. DIGITALO Services can set up Facebook, Instagram, LinkedIn and other platforms, including correct branding and profile optimisation.

Do you run paid social media ads?

Yes, DIGITALO Services can help with paid campaigns (Meta Ads, Google Ads and growth marketing. 

Grant & Funded Website FAQs

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DIGITALO Services offers fixed-price website packages based on the number of pages and the level of functionality required. Most small business websites fall into the 2–7 page range. If you need something larger (or funded by a grant), we can provide a tailored quote.

Do you build websites funded by grants?

Yes. DIGITALO Services regularly works with charities, not-for-profits and community organisations on grant-funded projects.

Can you provide quotes for grant applications?

Yes. We can provide clear documentation and structured quotes that support your grant application process.

Can hosting, email and domains be included in a grant quote?

Often yes. DIGITALO Services can include these items if your funding guidelines allow it.

Can you work within a funding limit?

Yes. We can tailor the scope to fit your budget while still delivering a professional outcome.

Shop Website FAQs

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DIGITALO Services offers fixed-price website packages based on the number of pages and the level of functionality required. Most small business websites fall into the 2–7 page range. If you need something larger (or funded by a grant), we can provide a tailored quote.

Do you build online shop websites?

Yes. DIGITALO Services builds WooCommerce shop websites for businesses that want to sell products online.

Can you connect a shop website to Square or POS systems?

Yes. We can connect WooCommerce to Square in many cases, depending on your products and stock system.

Do you add products for me?

Yes. Packages can include a set number of products, and additional products can be added as required.

White-Label / Agency FAQs

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DIGITALO Services offers fixed-price website packages based on the number of pages and the level of functionality required. Most small business websites fall into the 2–7 page range. If you need something larger (or funded by a grant), we can provide a tailored quote.

Do you offer white-label services for agencies?

Yes. DIGITALO Services works with agencies and marketing companies to deliver white-label WordPress builds, editing support, content updates and other digital tasks.

Can you work under our branding?

Yes. We can operate under your agency name, communicate professionally, and work quietly behind the scenes as part of your team.

Are you available for ongoing agency support?

Yes. DIGITALO Services offers flexible engagement options including project-based work or monthly retainer support.

Do you refer work to other agencies?

We can refer work that complements our own, to 5* rated, credible agencies. To become a DIGITALO Services partner, get in touch.

Payments & Process FAQs

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DIGITALO Services offers fixed-price website packages based on the number of pages and the level of functionality required. Most small business websites fall into the 2–7 page range. If you need something larger (or funded by a grant), we can provide a tailored quote.

Do you offer instalments?

Yes. DIGITALO Services offers instalment options for many website & service packages.

Are your prices GST inclusive?

DIGITALO Services is GST-free, so pricing is GST-free and no GST is added.

Do you require a deposit?

Yes. Most projects require a deposit to secure booking and commencement.

Can I cancel a monthly plan anytime?

Yes. Monthly support plans can generally be cancelled with notice for the month ahead (as outlined in the maintenance terms).

General FAQs

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DIGITALO Services offers fixed-price website packages based on the number of pages and the level of functionality required. Most small business websites fall into the 2–7 page range. If you need something larger (or funded by a grant), we can provide a tailored quote.

Where is DIGITALO Services based?

DIGITALO Services is based in Queensland (Samford 4520 near Brisbane), and works with clients locally and Australia-wide.

Do you offer in-person meetings?

In-person meetings may be available locally (Samford 4520 and surrounds), but most work is completed via phone, email, messaging app or online meetings for speed and convenience.

Do you work with small businesses only?

Small businesses are the main focus, but we also support charities, organisations, funded projects and agencies. If you're a large company that needs additional help, we'd love a chat. 

Are you insured?

Yes. So you have peace of mind if you engage DIGITALO Services for work. 

Web & digital

Need Help With Digital?

Get in touch with DIGITALO Services to discuss how we can help you and give you a free fixed-price quote that fits your business.

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Amanda Rowe
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So grateful for Bec! She's taken my "home-made" website and transformed it into something that is bright and light. It's so important that my website showed my personality and connected with couples and families considering me as their celebrant for both weddings and celebrations of life - not an easy task! Thankyou Bec for your patience, guidance, creativity and for creating something really special for me. With love Amanda Rowe Celebrant xx
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CAVE GYM
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Amazing work, got it right the first time - minimal input, followed directions with incredible accuracy and brought the designs to life. Really fast work too! Highly recommend
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Paul Barakin
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Used their services to set up social media accounts and posts it was very easy and done very well i would recommend
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Tanya Northey
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We’ve loved working with Becky on getting a website built. She’s amazing and seriously good at what she does. We loved the fast and clear communication. If you need a new WordPress website or you want to refresh your current one, she’s a no-brainer. Highly recommend.
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Mike D profile picture
Mike D
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Working with Rebecca at Digitalo was an outstanding experience from start to finish. They made the entire process simple, efficient, and stress-free, delivering a professional, modern website that exceeded expectations. They were responsive, knowledgeable, and genuinely committed to understanding the vision behind our business. What stood out most was their ability to combine strong design, user-friendly functionality, and excellent customer service. They were attentive to detail, quick to respond to feedback, and able to translate ideas into a polished final product that looks great and performs well. I would highly recommend Digitalo to anyone looking for a reliable, professional, and high-quality website solution. They deliver not only a great website, but also confidence and support throughout the entire process. Good job Rebecca.
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Jilly Weir
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Becky helped me with my website and I couldn’t recommend her more. She is so lovely and easy to work with, and also incredibly knowledgeable (sometimes a rare combination to find these days!). She has a really well-rounded understanding of websites/ hosting/ SEO etc and was able to help with everything I needed. She’s also very well connected and will make sure you get all the assistance you need; whether that is with the website, marketing etc. which made the whole process much easier. On top of that, she is very responsive to messages and is really generous with her time and knowledge and always happy to answer questions. You can tell she has a lot of experience and genuinely cares about what she does and helping her clients. I’d definitely recommend working with her!
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Siobhan O'Driscoll
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An exceptional and highly professional web designer who consistently delivers clean, modern, and user-focused websites. More than just a designer, they are a true partner in business—bringing insight, reliability, and a genuine commitment to success. Their attention to detail, clear communication, passion and thoughtful approach reflect a strong sense of care, trust, and kindness in every interaction. A pleasure to work with and highly recommended for anyone seeking both quality and integrity.
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janelle byrne
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Thankyou Becky for your assistance with troubleshootinh our fundraising page The Red Dress Australia.
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chris wilkinson
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Thank you for the generous donation of nappies and wipes for babies in foster care
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Melinda Weaver
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I reached out to Becky to see what support she could offer my business. Not only did she provide a very detailed response, she also reviewed my Google and business pages and offered practical recommendations — all before any payment took place. I know where I will be bringing my future business...
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